1. Acceptance of Terms
These Terms of Service ("Terms") form a legal agreement between you and PureNutri-Care, LLC ("PureNutri-Care," "we," "us," or "our"). They govern your access to and use of our website, mobile experiences, products, and related services (the "Services").
By creating an account, placing an order, or otherwise using the Services, you agree to these Terms and our Privacy Policy. If you don't agree, please don't use the Services.
2. Eligibility & Accounts
To use our Services you must be at least 18 years old (or the age of majority in your jurisdiction) and able to enter into a legally binding contract. If you create an account, you agree to:
- Provide accurate, current, and complete information
- Maintain the confidentiality of your password
- Be responsible for all activity that happens under your account
- Notify us promptly of any unauthorized use
3. Orders & Payment
Order Acceptance
All orders placed through our website are offers to purchase, which we may accept or decline at our discretion. We may cancel any order (before or after shipment) for reasons including suspected fraud, pricing errors, or inability to fulfill. If we cancel your order, you'll receive a full refund.
Pricing & Taxes
Prices are shown in U.S. dollars and are subject to change without notice. Sales tax is calculated at checkout based on your shipping address and applicable state or local law. International customers may be charged import duties and taxes by their destination country.
Payment
We accept major credit and debit cards, Apple Pay, Google Pay, and other payment methods shown at checkout. All payments are processed securely by our payment partner, Stripe. By providing payment information, you authorize us (and our payment partner) to charge your selected payment method for your order.
Promotions & Discount Codes
Promotional codes are valid only for the period and products stated, one per order, and cannot be combined unless explicitly allowed. We reserve the right to modify or cancel any promotion at any time.
4. Subscriptions
If you enroll in Subscribe & Save, you authorize us to charge your payment method on a recurring basis at the current subscription price (including any applicable taxes and shipping) until you cancel. Key details:
- Renewal: subscriptions renew automatically every 30 days (or other frequency selected) until canceled
- Price changes: we'll give you at least 14 days' notice before changing your subscription price
- Cancellation: cancel anytime from your account dashboard or by emailing us. Cancellations take effect before your next renewal; we do not pro-rate mid-cycle
- Failed payments: if we can't charge your card, we'll retry for up to 7 days and notify you by email. Persistent failures may result in cancellation
5. Shipping & Returns
Our Shipping Policy and Returns Policy are incorporated into these Terms by reference. In short: most U.S. orders ship same-day, and every product is backed by our 60-day money-back guarantee.
6. Health Disclaimers
Information on our website is for educational purposes only and is not a substitute for advice from a qualified healthcare professional. You should consult your doctor before starting any supplement, especially if you are:
- Pregnant, breastfeeding, or trying to conceive
- Under 18 years of age
- Managing a chronic condition or taking prescription medication
- Preparing for surgery or any medical procedure
Results vary from person to person. Individual testimonials do not guarantee that you'll experience the same outcome.
7. Intellectual Property
All content on the Services — including text, graphics, logos, product names, photography, videos, and software — is owned by or licensed to PureNutri-Care and is protected by U.S. and international intellectual property laws. You may not copy, reproduce, redistribute, modify, or create derivative works from any content without our prior written permission, except as necessary for personal, non-commercial use of the Services.
"PureNutri-Care" and our logos are our trademarks. Other trademarks mentioned on the site belong to their respective owners.
8. User Conduct
When using the Services, you agree not to:
- Violate any applicable law or regulation
- Infringe the rights of any third party
- Submit false, misleading, or fraudulent information
- Attempt to gain unauthorized access to our systems or data
- Interfere with or disrupt the Services (including by introducing malware)
- Scrape, crawl, or data-mine the Services without our express written permission
- Use the Services to resell our products without authorization
9. Disclaimers & Limitation of Liability
Except as expressly required by law, the Services and products are provided on an "as-is" and "as-available" basis without warranties of any kind, express or implied. We do not warrant that the Services will be uninterrupted, error-free, or meet your specific requirements.
To the fullest extent permitted by law, PureNutri-Care and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill arising from your use of the Services. Our total aggregate liability for any claim relating to these Terms or the Services will not exceed the amount you paid to us in the 12 months preceding the claim.
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above may not apply to you.
10. Governing Law & Disputes
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles. Any disputes arising out of or relating to these Terms will be resolved through binding arbitration on an individual basis, administered by the American Arbitration Association under its Consumer Arbitration Rules, with the seat of arbitration in Travis County, Texas.
You waive any right to participate in a class action or class-wide arbitration. You may opt out of this arbitration clause within 30 days of first accepting these Terms by emailing [email protected].
11. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we'll update the "Last updated" date above and notify you by email or a prominent notice on the website before the changes take effect. Continuing to use the Services after the effective date means you accept the updated Terms.
12. Contact Us
Questions about these Terms? We're happy to help.
PureNutri-Care Legal
Email: [email protected]
General Support: [email protected]
Mail: PureNutri-Care, LLC • 1201 E 6th St • Austin, TX 78702